# Find answers. Draft notes. Keep work moving.

Get briefed before the next patient, start your notes with a draft, find answers in clinic data and get help with DappleOS. Explore AI built into your aesthetic clinic’s working day, with your team reviewing the output and deciding what happens next.

Canonical HTML: https://dappleos.com.au/dapple-ai

## Available now

- [30-second patient summary](https://dappleos.com.au/dapple-ai/patient-summary): Too much to catch up on before a visit? Prepare for the next patient conversation. Read or listen to a concise briefing from recorded notes, medical history, prescriptions and messages, with source descriptions. Available now.
- [AI ambient listening](https://dappleos.com.au/dapple-ai/ambient-listening): Notes pulling you away from the patient? Stay with the consultation. Turn the consultation into a structured clinical-note draft, ready for practitioner review, editing and saving.
- [Insights Agent](https://dappleos.com.au/dapple-ai/insights-agent): Hunting through reports for an answer? Find answers. Create reports and KPIs. Ask about sales, bookings and performance in plain English. Check the figures and source, create a report or confirm a KPI to track what matters.
- [Opportunities](https://dappleos.com.au/dapple-ai/opportunities): Opportunities hiding in today’s appointment? See the opportunity with today’s patient. See relevant treatment, product and package opportunities for the patient in front of you, with the recorded reason and a next step ready to review.
- [Help Agent](https://dappleos.com.au/dapple-ai/help-agent): Stuck on how to do something? Find a useful next step in DappleOS. Ask how a workflow works, get guidance in the clinic's context, and prepare a support handover when you need a person.

Availability depends on your plan, enabled features and staff permissions. Opportunities is rules-based.

## Coming soon

- [Patient Agent](https://dappleos.com.au/dapple-ai/patient-agent): Digging through the patient record? Find the detail during the consultation. Coming soon. Find recorded visits, notes and existing plans from the treatment note while the patient is with you.
- [Growth Agent](https://dappleos.com.au/dapple-ai/growth-agent): Not sure where to grow next? Prioritise your next growth move. Coming soon. Find revenue opportunities across utilisation, rebooking and visit value. Review prioritised growth plays, their assumptions and a practical next step.
- [Marketing Agent](https://dappleos.com.au/dapple-ai/marketing-agent): Campaigns taking too long to build? Create campaigns and automations by asking. Coming soon. Build audiences, draft email or SMS and shape automation journeys in conversation. Review before sending or activating.
- [Concierge Agent](https://dappleos.com.au/dapple-ai/concierge-agent): Enquiries waiting for a reply? Consistent responses. Help patients book. Coming soon. Handle phone calls and messages across Facebook, Instagram, email, SMS and app chat with your clinic’s booking information and patient context. Bring conversations needing a person into Inbox.
- [Front Desk Agent](https://dappleos.com.au/dapple-ai/frontdesk-agent): Front desk tasks piling up? Your front desk copilot. Coming soon. Find appointment times, prepare booking changes and messages, and check arrival details. Your team confirms each change.

## Useful assistance, with people in control

Ask in context, build on the answer and review what happens next. Available information and actions depend on the agent, clinic configuration and access. AI does not make clinical decisions. The practitioner must review, approve and explicitly save AI-generated draft notes.

## FAQs

### Which AI agents are part of DappleOS?

The 30-second patient summary, AI ambient listening, Insights Agent and Help Agent are available now, subject to your plan, enabled features and permissions. Opportunities is a live rules-based feature that surfaces relevant treatment, product and package opportunities from the patient’s recorded activity. Patient Agent, Growth Agent, Marketing Agent, Concierge Agent and Front Desk Agent are coming soon.

### Are these conversational agents?

Insights and Help support questions through conversation. Patient summaries and ambient listening are embedded workflows, while Opportunities uses rules to surface relevant opportunities for the patient in front of you. The coming-soon Growth Agent brings performance analysis and prioritised growth plays together. The other upcoming agents have distinct conversational workflows.

### Which agent speaks with patients?

Concierge Agent, coming soon, is designed for supported patient enquiries and booking conversations. The clinic can see handled conversations and pick up those needing staff. The other agents support your team inside DappleOS.

### Do the agents replace clinical judgement?

No. AI does not make clinical decisions. AI ambient listening produces a draft note. The practitioner must review, edit as needed and approve the draft, then explicitly save the note. Patient Agent is coming soon.

### Is Insights Agent the same as Ask AI?

Insights Agent is the current name for the conversational reporting experience previously called Ask AI. Ask questions about clinic data, examine the answer and create supported reports or KPIs. KPI creation requires your confirmation of the measure, scope, period and target.

### How do we see which agents fit our clinic?

Book a demo with a workflow you want to make easier. We will explain what is available for your clinic today, preview upcoming agents where appropriate, and discuss access and review steps.

[Book a demo](https://dappleos.com.au/sales-call)