# Focus on your patient. Start with a note draft.

> Stay with the consultation while AI ambient listening captures the conversation and prepares a structured note draft in the patient encounter.

- **Agent:** AI ambient listening
- **Canonical:** https://dappleos.com.au/dapple-ai/ambient-listening

## Agent scope

### Capture the detail, keep the practitioner in control

#### Connected DappleOS context

- Live transcript within the patient encounter
- Structured draft shaped by the clinic note profile
- Explicit insertion, practitioner editing and saving

#### What the agent handles

- Start with the patient
- Keep the details
- Review the draft
- Make the final note yours

AI ambient listening only prepares a draft. It does not make clinical decisions. The practitioner must check accuracy, edit and approve the content, then explicitly save the final clinical note.

## Workflow

### From the patient’s words to a note you have checked.

Capture the stated concern, relevant history and current routine alongside personal context. The draft organises what was said; your review shapes the clinical record.

#### Step 1: Start with the patient

Confirm informed consent and begin listening within the right patient encounter.

#### Step 2: Keep the details

A live transcript captures the stated concern, relevant history and current routine, together with personal details shared in the consultation.

#### Step 3: Review the draft

Stop listening, inspect the structured draft and choose whether to insert it into the note.

#### Step 4: Make the final note yours

Check and edit the inserted text, approve the content, then explicitly save the clinical note.

## Reporting and evaluation

### Review the result in context

Live transcript within the patient encounter

- What information was used?
- What needs human review?

AI ambient listening only prepares a draft. It does not make clinical decisions. The practitioner must check accuracy, edit and approve the content, then explicitly save the final clinical note.

## One connected platform

### Keep the conversation and draft in one encounter.

Review the transcript and draft within DappleOS rather than copying the consultation into a separate note-writing tool. Your final edits and saved clinical note remain part of the patient record.

#### May reduce

- Retyping captured consultation details into a separate note

#### Does not replace

- Qualified clinical judgement and review

## Safeguards

### The practitioner reviews and saves

AI ambient listening only prepares a draft. It does not make clinical decisions. The practitioner must check accuracy, edit and approve the content, then explicitly save the final clinical note.

### Consent comes first

Confirm informed consent before starting. Your clinic remains responsible for its consent process.

### Stay in the right encounter

Start from the correct patient and appointment context. Access depends on your clinic configuration and permissions.

## Related DappleOS workflows

- [Clinical notes and markings](https://dappleos.com.au/features/clinical-notes-markings): Keep the complete treatment-room record together.
- [30-second patient summary](https://dappleos.com.au/dapple-ai/patient-summary): Read or listen to a briefing from the recorded patient history.
- [Treatment planning](https://dappleos.com.au/features/treatment-planning): Keep treatments, skincare and next steps connected.

## FAQs

### How does ambient listening help during a consultation?

Start listening within the patient encounter after confirming informed consent. A live transcript captures the conversation, and DappleAI prepares a structured note draft. The practitioner must review the draft, edit as needed, approve the content and explicitly save the final note. AI does not make clinical decisions.

### Does it save the note automatically?

No. AI prepares a draft only. The practitioner chooses whether to insert it, checks and edits the text, approves the final content and explicitly saves the clinical note. Preparing a draft does not save it to the clinical record.

### What consultation details can the draft include?

The draft can organise a patient’s stated concern, symptom history and current skincare routine when those details were captured, alongside personal context such as work patterns and appointment preferences. It should not add diagnoses, advice or examination findings that were not mentioned. The practitioner checks the draft against the consultation before saving.

### Do we need patient consent?

The practitioner confirms informed consent before starting. The clinic is responsible for its consent process.

### How does it relate to Patient Agent?

Ambient listening helps prepare documentation from a consultation. The live 30-second patient summary provides a concise briefing from the existing record. Patient Agent is a separate, coming-soon conversational experience.

## See the conversation become a reviewed clinical note.

Walk through consent, the live transcript and a structured draft with our team. See where your practitioner reviews, edits and approves the content, then explicitly saves the final record.

[Book a demo](https://dappleos.com.au/sales-call)