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Pathology for specialist clinics

Keep every request connected to its results.

Request tests, follow what is outstanding and record review and release decisions in the patient’s clinical context. DappleOS brings pathology follow-through into the same workspace your aesthetic or cosmetic medicine clinic already uses.

The patient, the practitioner, the request

Start with the context you already have.

For patients whose primary location is in Australia, open pathology from the patient record. Choose the requesting practitioner, select tests and add the details that belong on the request. Internal comments and the follow-up reminder stay separate from information shown to the patient.

Explore the connected clinical record
The practitioner uses an iPad beside the patient during the consultation
  • Tests that are easy to review

    Search available tests, add a configured grouping or enter a custom test name. Selected tests remain visible together.

  • Relevant request details

    Record clinical notes, billing context and any urgency or confidentiality information. The practitioner decides what is appropriate.

  • An internal follow-up point

    Set when the request should come back to the team’s attention, without presenting that reminder as a laboratory turnaround promise.

The request carries the right information.

Keep patient-facing request details and internal follow-up comments distinct. Pathology billing context is also separate from submitting a Medicare claim.

Explore Medicare workflows

Outstanding tests

One result arriving does not finish the request.

Keep requested tests and linked results together. A request can remain partly complete while the missing tests stay visible, so the team can see which record still needs a follow-up.

Each requested test keeps its own status.

A new result can arrive while another test remains pending. The record makes that difference visible.

Two clinic team members review outstanding work together at a computer

A useful starting point for follow-up.

Review the outstanding work with the responsible practitioner, using the request and its due context.

  • Partial completion

    The request tracks completion across its requested tests. A linked result and a fully completed request are different states.

  • Due dates with context

    Due indicators help the team find work to review. An abnormal flag highlights a result for practitioner attention; it is not a diagnosis.

  • A deliberate close

    A request can complete when all requested tests have linked results, or when an authorised user explicitly closes it.

Incoming results

Received. Reviewed. Connected.

Give incoming results a clear review queue. Filter by requestor, search for a result and confirm the patient, request and relevant tests before saving the link. The record retains who reviewed it and when.

  • Find the right work

    Use the requestor and abnormal filters alongside search to focus the unreviewed queue.

  • Confirm the patient and request

    Review the patient context and choose an incomplete or earlier request. Matching remains a deliberate part of the workflow.

  • Record the relationship

    Select the tests the result belongs to, then save and link. Receipt alone does not establish review or patient release.

Patient access

Review, release and notify are separate decisions.

Decide whether a result is released to the patient portal and whether to trigger the configured patient notification workflow. Keep those choices alongside the reviewed result, with release and reviewer context retained.

  • Release is explicit

    The practitioner chooses what is shared through the clinic’s patient experience.

  • Notification is separate

    Selecting notification triggers the configured workflow. Delivery depends on that workflow and its available communication channel.

  • Clinical follow-up stays personal

    A portal release does not replace the practitioner’s interpretation, conversation or follow-up with the patient.

Explore your clinic’s branded patient app
A practitioner independently reviews the patient record on an iPad

A clear place for the results you share.

The patient’s clinic-branded view keeps the request and available test results together. It gives them a place to return to the information your practitioner has chosen to release.

Explore your clinic’s patient app
A patient checks their phone at home

Connected ordering

Keep the hand-off and its status in view.

Use the configured Sonic eOrdering connection where it applies to your clinic. The request keeps an indicator for an order in progress, sent successfully or failed, so the electronic hand-off remains visible.

  • Clinic-specific connections

    Review your laboratory and requestor setup with the DappleOS team. A custom test entry does not establish laboratory acceptance.

  • A clear ordering boundary

    A successful electronic order confirms the hand-off. It does not mean the specimen has been collected or the result is ready.

Discuss your pathology connections

What to review together

Know which request needs the next conversation.

Use outstanding requests, missing-test names and the unreviewed results queue to see the work ahead. Patient, request, result and release information stay connected, reducing the separate lists the team needs to reconcile.

  • Outstanding requests

    Review missing tests and due-state information with the responsible practitioner.

  • Unreviewed results

    Check the queue and requestor filter to find results that still need review.

  • Recorded decisions

    Return to the result’s linked request, reviewer and release context when following up.

Trust and compliance

Clear records. Deliberate clinical choices.

Keep access, patient matching and release choices visible throughout the pathology workflow. Practitioners remain responsible for ordering, interpretation and follow-up.

Feature availability depends on your plan, enabled features and access permissions.

  • Hosted in Australia
  • Encrypted storage
Explore our Trust Centre
Authorised access
Role settings control access to pathology and its clinical records.
Confirmed context
The reviewer selects the patient, request and tests before saving the result link.
Review and release history
Stored reviewer and release details preserve the context of those decisions.
Configured connections
Ordering and notification behaviour follow the clinic’s connected services and workflow settings.

Supporting your Australian clinical obligations

Medical Board of Australia

A connected investigation record

Keep requests, incoming results and review context together to support the clear, timely records described in Good medical practice. The practitioner remains responsible for assessment and follow-up.

Read the code of conduct

Services Australia

Pathology request requirements

Keep patient, requestor and test details in the request workflow. Your clinic should review the requirements for pathology requests, including the patient’s choice of collection centre and the electronic request arrangements it uses.

Read request guidance

Your clinic applies the guidance relevant to each practitioner and treatment. Clinical decisions and compliance remain with your team. DappleOS is not endorsed by these regulators.

FAQs

How does DappleOS help us follow pathology through?

Requests, requested tests, incoming results and review decisions stay connected to the patient. Your team can see outstanding work and return to the context of a linked result without maintaining a separate follow-up list.

Can our practitioners choose their own tests and request details?

Investigation requests are available for patients whose primary location is in Australia. Practitioners can search available tests, use configured groupings and add custom test names. Clinical notes, billing context, urgency and confidentiality information belong to the request. Laboratory acceptance and the clinical appropriateness of a test remain separate considerations.

Can we see when only some results have arrived?

Yes. Requests retain completion status across the requested tests, with outstanding test names and due indicators. The request can complete when all requested tests have linked results, or be explicitly closed by an authorised user.

How are incoming results matched to the right record?

The review workflow lets the user confirm the patient, choose the request and select the tests a result belongs to. Saving and linking records that relationship and review context. It does not rely on an assumption that every incoming result has been automatically matched correctly.

Are reviewed results automatically shared with patients?

Review, release to the patient portal and notification are separate choices. The practitioner controls release, while notification depends on the configured workflow and channel. Sharing a result does not replace clinical interpretation or follow-up.

Which pathology connections can our clinic use?

DappleOS includes a configured Sonic eOrdering pathway with visible order status. The demo is the right place to review your laboratory, requestor and incoming-result setup. We will walk through the supported connection for your clinic rather than assume every laboratory works the same way.

What can we review in a demo?

Bring your current request-to-result process, including who requests tests, who reviews incoming results and how patients receive information. The DappleOS team can demonstrate outstanding requests, result linking and release choices in that context.

Ask DappleOS

Explore your clinic’s requestors, laboratory connections and review process with Ask DappleOS.

Book a demo